Frequently asked questions
Everything you need to know about achieving effortless overnight radiance our Glow Device
Is it safe for sensitive or acne-prone skin?
Yes. Start on the lowest intensity setting and build up as your skin adjusts. If you have a pacemaker, are pregnant, or have active skin conditions, check with your doctor before use — like any EMS/microcurrent device.
How soon will I see results?
Most people notice a visible tightening and glow immediately after a single session, that's the microcurrent and ultrasonic effect at work. For longer-term firmness, consistent use over several weeks is what builds cumulative results, similar to any at-home skincare device.
Do I need a special serum to use it with?
No — any water-based serum or gel works. A hydrating serum helps the conductor head glide smoothly and supports better product absorption during electroporation mode, but you don't need to buy anything extra to get started.
How long does the battery last?
A full USB charge covers multiple sessions before you need to recharge — enough for your daily two-minute ritual without charging every day.
What if it's not right for me?
Every order includes a 60-day return window — if it's not right for you, reach out and we'll take care of it.
